Subject: FW: UPS HU Delivery plan _label creation issue
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>
Cc: Stefan Asiminei <[email-masked]>
Date: Thu, 12 Sep 2019 10:37:06 +0000

FYI

From: Stefan Asiminei
Sent: Thursday 12 September 2019 10:05
To: CSLeads <[email-masked]>
Subject: UPS HU Delivery plan _label creation issue

Hi Leads,

In case if you get queries from agents why the label cannot be created for an order that has  as delivery plan UPS - HU International (Express Saver) is because our UPS HU doesn't support shipments to the receiver's country -  so far were reported JP and TH addresses.
Action plan:

The order delivery plan needs to be changed into HU Post - "Hungary Post - International - EMS" in our system.
Once it is done, seller needs  be emailed following blurb, specifying the delivery plan we have changed into:

Once seller tries to download the "label", seller will get  buyer's address and he can ship.

These cases would be anyway picked up by Shipping Investigation team, but, if you come across this, is good to know above.

Thank you,
Stefan