Subject: Important Information
From: Mansi Chhabra <[email-masked]>
To: Adrian Navarro <[email-masked]>, Alessandro Giannattasio <[email-masked]>, Butila Sasi Yannick <[email-masked]>, Daniele Castiglioni <[email-masked]>, Giada Morello <[email-masked]>, "Kalimasi Akonga . Marvin" <[email-masked]>, Maksim Semenov <[email-masked]>, Matondo Blessing <[email-masked]>, Mutombo Muamba Arnold <[email-masked]>, Natalia Cabrera Castilla <[email-masked]>, Nathan <[email-masked]>, Neeti Sharma <[email-masked]>, Tom
Cc: Sankarshan Rajan <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Wed, 11 Sep 2019 05:34:04 -0700 (MST)

Hi Team, 

As announced on the floor that the management has been observing each agent and are going to follow a strict policy moving forward. 

Please make sure you are keeping the below mentioned points in mind and following them too: 

- Any agent caught sleeping during the shift or not following break allocations will immediately loose any allowance/incentive or bonus for the entire month without any further warning. Also as all of you know that we have 1 hour which is divided into 30 mins break each. So all of you needs to take the break in two parts only and no more cigarettes break are allowed. If you are caught downstairs smoking without your break timing then the management would be taking action against it. 

- Also the personal break is for going washroom, not for smoking or using your phone downstairs. 

- Please avoid the cross talking on the floor as there are other agents from different process which are working with us. 

Furthermore the break time for our shift is 15:30 pm and 20:00 pm hence you would have to take the breaks at the allotted hours to avoid any further actions. 

Make sure that the above points are followed from effective today. 

Kind Regards, 
Mansi Chhabra