Subject: EID: 4001306 - J Balvin - 05/09/2019 -18:00 - Abu dhabi AE - fan seller
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Neeti Sharma <[email-masked]>
Date: Wed, 4 Sep 2019 05:48:19 -0700 (MST)

Hi Team, 

With reference to EID: 4001306, the buyer has reported that this particular event is cancelled however there is no such information on our website. The agent investigated online and has confirmed the same information. 

Could you please request EDM team to investigate on this information and mark the event as cancelled on our website. 

Transaction no: 22970466 / 480440665 

User Name: Luis Samboni 

Event ID : 4001306 

Event Name: J Balvin 

Event Date: 05/09/2019 

Geography : AE 

Kind Regards, 
Rosette 

From: "Neeti Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 4 September, 2019 17:40:57 
Subject: Re: 4001306--J Balvin--05/09/2019 --18:00---Abu dhabi AE/ fan seller 

Hi Rose, 

Transaction no: 22970466 / 480440665 

User Name: Luis Samboni 

Event ID : 4001306 

Event Name: J Balvin 

Event Date: 05/09/2019 

Geography : AE 

This event has been cancelled ..buyer is asking for refund .. 

Can you please check with EDM if this event has been cancelled and buyer will receive refund ? 

Link to the event website : [ https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/J-Balvin-Tickets/E-4001306 | https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/J-Balvin-Tickets/E-4001306 ] 

Link to the website confirming cancellation : [ https://www.thenational.ae/arts-culture/music/abu-dhabi-showdown-week-j-balvin-s-concert-cancelled-due-to-illness-1.905903 | https://www.thenational.ae/arts-culture/music/abu-dhabi-showdown-week-j-balvin-s-concert-cancelled-due-to-illness-1.905903 ] 

Thank you for help in advance 

Sincerely 

Neeti 

From: "Rosette Modiri" <[email-masked]> 
To: "Neeti Sharma" <[email-masked]> 
Sent: Wednesday, 4 September, 2019 17:25:27 
Subject: Re: 4001306--J Balvin--05/09/2019 --18:00---Abu dhabi AE/ fan seller 

Hi Neeti, 

Please put these details in your email. 

Transaction/ Listing number : 20655692 / 352450781 
Username: Alex Lange 
Event ID: 3039215 
Event Name: Marteria & Casper 
Event Date : 31/08/2019 19:30 
Geography: DE 
What needs to be done: Can you please check with EDM if this event has been cancelled and if buyer will receive refund 
Link as proof: 
Link to viagogo page: 

Regards, 
Rosette 

From: "Neeti Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 4 September, 2019 17:05:49 
Subject: 4001306--J Balvin--05/09/2019 --18:00---Abu dhabi AE/ fan seller 

Hi Rose, 

This event has been cancelled ..buyer is asking for refund .. 

Link to the event website : [ https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/J-Balvin-Tickets/E-4001306 | https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/J-Balvin-Tickets/E-4001306 ] 

Link to the website confirming cancellation : [ https://www.thecapitallist.ae/whats-happening/2019/9/5/j-balvin-yas-arena-cancelled/ | https://www.thecapitallist.ae/whats-happening/2019/9/5/j-balvin-yas-arena-cancelled/ ] 

Thank you for help in advance 

Sincerely 

Neeti