Subject: tid 21497612 , Hozier , 17/09/2019 19:30 , St David's Hall, Cardiff, GB , Fan seller , Issue : tickets lost n transit
From: Fatoumata Altmueller <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 3 Sep 2019 06:53:07 -0700 (MST)

Hi Rose 

Buyer under this transaction sold tickets under 22481915. The tickets got lost under the original transaction. 

As per our guarantee we have looked for suitable replacement tickets, but unfortunately there are no replacements available for event hence we are refunding buyer. 

Can you please advise if we can move final TID to sub without charging seller? 

Best regards 
fatoumata