Subject: FW: [Wiki Update] Wrong Tickets Investigation
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>
Date: Mon, 2 Sep 2019 16:33:34 +0000

FYI

From: CS Training
Sent: Monday 2 September 2019 17:32
To: CSLeads <[email-masked]>; Stephen Blake <[email-masked]>; Meghan Flanagan <[email-masked]>; Richard Fu <[email-masked]>; Shauna Hedderman <[email-masked]>
Cc: Jana Garbe <[email-masked]>
Subject: [Wiki Update] Wrong Tickets Investigation

Hi All,

We have updated the Wiki regarding the Wrong Tickets investigation with an example of VIP tickets for the Manchester Arena to help agents determine if the tickets are incorrect.