Subject: FW: Feature & Tools Update - AU buyer FV shown at time of purchase
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>
Date: Mon, 2 Sep 2019 15:35:23 +0000

Hi,

Can you please have huddles with your teams about this?

Basically face value at the time of purchase will now be displayed in CSL and this is the figure relevant to AU buyers face value difference refund.

Kind regards,
Brian

From: John Meerholz
Sent: Monday 2 September 2019 16:10
To: CSLeads <[email-masked]>; Michelle Gubbins <[email-masked]>
Subject: Feature & Tools Update - AU buyer FV shown at time of purchase

All CF and SS leads,

We made an update in the tools regarding the AU buyer eligible for FV refund banner.  The change will be out in Beta shortly pending a release to all later in the week

The training team will send a comms later today/tomorrow.  In the interim if you could please arrange huddles with your teams and confirm back to me once done, please remember that this workflow is compliance related so it is important that your agents understand the update.

The attached doc has the full release info for your huddles, below is a brief summary:

  *   The banner now has a clickable option which will display the FV shown to the buyer at the time of purchase:

  *   The existing 'listing' tab shows a 'current face value', which will update if the seller edits the face value of their listing
Any questions reach out to me directly please, thanks

John