Subject: RE: 22749062,- Babymetal,- 09/02/2020,- Elysée Montmartre, Paris, FR,- Fan Seller- Buyer Account Compromised
From: ECC <[email-masked]>
To: Brian Sexton <[email-masked]>, ECC <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 2 Sep 2019 11:46:37 +0000

Hi Brian,

Marina is off at the minute but a CF has been assigned and will take over the case.

Kind Regards,

Laura

From: Brian Sexton
Sent: Sunday 1 September 2019 17:17
To: ECC <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; [email-masked]
Subject: FW: 22749062,- Babymetal,- 09/02/2020,- Elysée Montmartre, Paris, FR,- Fan Seller- Buyer Account Compromised

Hi,

Could someone please check this case? There is a note advising to contact ECC and the follow up has expired.

Kind regards,
Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Sunday 1 September 2019 17:13
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Matondo Blessing <[email-masked]<mailto:[email-masked]>>
Subject: TID: 22749062,- Babymetal,- 09/02/2020,- Elysée Montmartre, Paris, FR,- Fan Seller- Buyer Account Compromised

Hi Team,

This is a compromised account and there is a case note left by marina.iglesia, stating *Please if follow up is overdue or buyer contacts, let ECC know*.

Could you please inform ECC team that a follow up is overdue on this case.

Kind Regards,
Rosette
________________________________
From: "Matondo Blessing" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 30 August, 2019 21:11:05
Subject: 22749062,-Babymetal,-09/02/2020,-Elysée Montmartre, Paris, FR,-Fan Seller-Buyer Account Compromised

Hi Rosette,

With reference TID: 22749062

The buyer contacted us to know where we are with his case, because his account was compromised, and the buyer has already provided the correct email address and phone number.
I could see that the case is under follow up by Marina.iglesia from ECC department and they advised to do not take any action in case the customer comes back .

Can you please check the case with the relevant department?

Kindly Regards,
Blessing