Subject: Re: TID: 22872883 - Patti Smith - 20/08/2019 - FAN SELLER - Nice, FR - Seller chasing his payment
From: Fraud Desk <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Butila Sasi Yannick <[email-masked]>
Date: Mon, 2 Sep 2019 08:13:53 +0000

Hi Brian,

This has been blocked due to the account being possibly compromised. The payments on this account have been stopped until CS confirms password and payment methods secure and once done the payments team can unblock.

Thanks,

Jamie

________________________________
From: Brian Sexton <[email-masked]>
Sent: 01 September 2019 17:04:55
To: Fraud Desk <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Butila Sasi Yannick <[email-masked]>
Subject: FW: TID: 22872883 - Patti Smith - 20/08/2019 - FAN SELLER - Nice, FR - Seller chasing his payment

Hi,

Could someone please check if this seller’s ‘getting paid’ method could be unblocked?

[email-masked]<mailto:[email-masked]>

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Sunday 1 September 2019 16:58
To: India Inbox <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Subject: TID: 22872883 - Patti Smith - 20/08/2019 - FAN SELLER - Nice, FR - Seller chasing his payment

Hi Team,

With reference to TID 22872883, the seller is chasing his payment however in payment diagnostic it's showing Liase with fraud, payment method must be unblocked through the User Tab.

Could you please check with Fraud team if the seller's getting paid method could be unblocked?

Kind Regards,

Rosette

________________________________

From: "Butila Sasi Yannick" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 30 August, 2019 18:05:12
Subject: 22872883 - Patti Smith -  20/08/2019 - FAN SELLER - Nice, FR - Seller chasing his payment

Hi Rose,

With TID 22872883 seller emailed chasing the payment, However According Transaction Payment Diagnostics, can see  the option Untick 'Stop Payment' in Users Main Tab -> User Sub Tab

Could you please contact the relevant departement to check the case ?

King Regards

Butila