Subject: Re: 22908994 - Osasuna vs FC Barcelona - E3876896 - 01/09/2019 - Pamplona (Navarra), ES - Fan Seller - Remove charges
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Sun, 1 Sep 2019 09:06:54 -0700 (MST)

Flagged. 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 30 August, 2019 19:10:39 
Subject: 22908994 - Osasuna vs FC Barcelona - E3876896 - 01/09/2019 - Pamplona (Navarra), ES - Fan Seller - Remove charges 

Respected Ma'am, 

1st of all I want to mention that 1st order is 22908994 but was subbed for 22936080. 

Issue was that the fan seller of 22908994 informed us that would not be able to fulfil on time as the sales were not opened yet, he provided proof of this but still was subbed and charged. In the new TID (22936080) the broker also informed the same but he was granted the required permissions. 

Considering that tickets for this event will be Paper Tickets, and Primary will only release them a few hours before event (all sellers have confirmed this), can we remove the charges of this Fan Seller ( 22908994) please? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.