Subject: EID: 3039215 - Marteria & Casper - 31/08/2019 19:30 - Seaside Beach Baldeney, Essen, DE -
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Lena Wegner <[email-masked]>
Date: Sun, 1 Sep 2019 04:35:47 -0700 (MST)

Hi Team, 

With reference to above EID, the buyer has reported that this particular event was cancelled just at the beginning of the concert due to weather conditions hence he's asking for a full refund. 

Could you please contact EDM team to investigate on this information and update the correct information on our website. 

Transaction/ Listing number : 20655692 / 352450781 
Username: Alex Lange 
Event ID: 3039215 
Event Name: Marteria & Casper 
Event Date : 31/08/2019 19:30 
Geography: DE 
What needs to be done: Can you please check with EDM if this event has been cancelled and if buyer will receive refund 

Link as proof: [ https://www.derwesten.de/staedte/essen/essen-marteria-und-casper-konzert-wegen-unwetter-abgebrochen-leinwand-regen-id226948881.html | https://www.derwesten.de/staedte/essen/essen-marteria-und-casper-konzert-wegen-unwetter-abgebrochen-leinwand-regen-id226948881.html ] 

Link to viagogo page: [ https://www.viagogo.de/Konzert-Tickets/Rap-und-Hip-Hop/Marteria+Casper-Karten | https://www.viagogo.de/Konzert-Tickets/Rap-und-Hip-Hop/Marteria+Casper-Karten ] 

Kind Regards, 
Rosette 

From: "Lena Wegner" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 1 September, 2019 16:15:28 
Subject: 3039215 - Marteria & Casper - 31/08/2019 19:30 - Seaside Beach Baldeney, Essen, DE - 

Hi Rosette, 

buyer of TID 20655692 informed us that the event has been cancelled due to weather conditions and is asking for refund. 

Transaction/ Listing number : 20655692 / 352450781 
Username: Alex Lange 
Event ID: 3039215 
Event Name: Marteria & Casper 
Event Date : 31/08/2019 19:30 
Geography: DE 
What needs to be done: Can you please check with EDM if this event has been cancelled and if buyer will receive refund 

Link as proof: [ https://www.derwesten.de/staedte/essen/essen-marteria-und-casper-konzert-wegen-unwetter-abgebrochen-leinwand-regen-id226948881.html | https://www.derwesten.de/staedte/essen/essen-marteria-und-casper-konzert-wegen-unwetter-abgebrochen-leinwand-regen-id226948881.html ] 

Link to viagogo page: [ https://www.viagogo.de/Konzert-Tickets/Rap-und-Hip-Hop/Marteria+Casper-Karten | https://www.viagogo.de/Konzert-Tickets/Rap-und-Hip-Hop/Marteria+Casper-Karten ] 

Thank you. 

Kind reagrds 
Lena