Subject: 22690971 - USA vs Turkey - Group E - FIBA Basketball World Cup 2019 - 03/09/2019 - Shanghai Oriental Sports Center, Shanghai, CN - Broker CN - Can we move to pending replacement?
From: Maksim Semenov <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 30 Aug 2019 01:24:56 -0700 (MST)

Hi Rosette! 

With reference to above TID please ask relevant department if we can move this case to pending replacement. 

On 08/08/2019 the B provided us LDA. I received case on 13/08/2019 and was unable to update DA due to transaction state: Pending User Entered Tracking and escalated to SS team providing LDA. 

After SS team asked the S and he confirmed that still not shipped tix. SS team on 14/08/2019 send me email that we need ask the B to update LDA. 

On 17/08/2019 seller shipped tix to the B on his DA in Russia. 

Due to some error I received case only on 20/08/2019 Where B informed us that he checked TN and tix will be delivered in day of event 03/09/2019. 
Today is 30/08/2019 and delivery company confirmed that they can delivery tix not earlier than 02/09/2019 and the B start travelling today in the evening. 

Seller shipped tix before MSBD and B provided LDA in time. But tix will be delivered only at 02 - 03/09/2019 

Can we move this case to Pending Replacement? 

Regards 
Maks!