Subject: FW: Update email address pipeline change
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>
Date: Wed, 28 Aug 2019 16:00:18 +0000

Hi,

Can you all please read and understand this attachment before it goes up on the OLS.

Kind regards,
Brian

From: John Meerholz
Sent: Wednesday 28 August 2019 16:36
To: Robert Cosgrove <[email-masked]>; Brian Sexton <[email-masked]>
Subject: Update email address pipeline change

Hey both - Rob as discussed briefly earlier there will be an update to 'my account', basically we tell users if you do not have access to the email address on the account then we are not going to change it for you

Since outsourcing deal with the majority of account recovery contacts I want you to check over this, I'll pop round later today if you are around

John