Subject: 19574795 - John Prine - 23/02/2020 - Usher Hall, Edinburgh, GB - Broker UK - Case to be checked with Spec Ops team
From: Tommaso Nisi <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 26 Aug 2019 07:00:35 -0700 (MST)

Hi Rosette, 

with reference to TID 19574795, buyer received mail of confirmation of event cancelled and full refund, but no instructions to send tickets back as tickets were in transit, tickets delivered after mail received and mail from Danielle.White said "emailed buyer they will receive full refund as no tix received or received e tickets (one email per buyer)." 

Can we please contact Spec Ops team to ask if buyer has to send tickets back or not in order to have refund? 

Thank you 

Tommaso