Subject: Re: TID: 22924505 // Benfica vs FC Porto View // 24/08/2019 19:00 (Local) // Estadio da Luz, Lisbon, PT // Power Seller Broker Pay After Event - PT // buyer asking for the tickets
From: Sandrine Ndahiro <[email-masked]>
To: Bridgette Kenny <[email-masked]>, India Inbox <[email-masked]>
Cc: Adrian Navarro <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Sat, 24 Aug 2019 17:58:28 +0000

Hi all,

Tried to ring the seller no answer and no option  for VM. Can this be assigned to late shift we have subs also.

Kind Regards,

Sandrine

________________________________
From: Bridgette Kenny <[email-masked]>
Sent: Saturday, August 24, 2019 6:54:20 PM
To: India Inbox <[email-masked]>; Sandrine Ndahiro <[email-masked]>
Cc: Adrian Navarro <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: RE: TID: 22924505 // Benfica vs FC Porto View // 24/08/2019 19:00 (Local) // Estadio da Luz, Lisbon, PT // Power Seller Broker Pay After Event - PT // buyer asking for the tickets

Hi @Sandrine<mailto:[email-masked]>

Can you help here please?

Many thanks,

Bridgette

From: India Inbox <[email-masked]>
Sent: Saturday 24 August 2019 18:17
To: Bridgette Kenny <[email-masked]>
Cc: Adrian Navarro <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: Re: TID: 22924505 // Benfica vs FC Porto View // 24/08/2019 19:00 (Local) // Estadio da Luz, Lisbon, PT // Power Seller Broker Pay After Event - PT // buyer asking for the tickets
Importance: High

@Bridgette Kenny<mailto:[email-masked]>

  *   Broker PT
  *   DP ELS -  Glovo Lisbon
  *   1 hour to the event and buyer still have not recieved the tickets
  *   Can ss call seller and see what happened?

Kind regards,

Breda

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 24, 2019 5:15:19 PM
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Adrian Navarro <[email-masked]<mailto:[email-masked]>>
Subject: TID: 22924505 // Benfica vs FC Porto View // 24/08/2019 19:00 (Local) // Estadio da Luz, Lisbon, PT // Power Seller Broker Pay After Event - PT // buyer asking for the tickets

Hi There,

With reference to the above TID, the buyer is chasing their tickets as the event is in 1 hours away and as per our system, it's been 5 hours 26 minutes since the seller shipped tickets via ELS -  Glovo Lisbon however the Broker PT is requesting for a call back urgently.

Could you please forward this to seller support to call the Broker now.

Event is in 1 hours away.

Kind Regards,

Rosette

________________________________

From: "Adrian Navarro" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 24 August, 2019 22:07:54
Subject: 22924505 // Benfica vs FC Porto View  // 24/08/2019 19:00 (Local) // Estadio da Luz, Lisbon, PT // Power Seller  Broker Pay After Event - PT // buyer asking for the tickets

Hi Rosette!

In reference to TID 22924505, the buyer didn't received the tickets (the event is in 1 hour), and the Power Seller Broker PT asked to be called "urgent".

I flagged this to you in order to inform Seller Support to contact the seller.

Thanks in advance.

Adrian.