Subject: Re: 22224420 - Billie Eilish - 27/08/2019 - Megasport Arena, Moscow, RU - Broker RU - Unable to close the case
From: Rosette Modiri <[email-masked]>
To: Maksim Semenov <[email-masked]>
Date: Sat, 24 Aug 2019 08:17:21 -0700 (MST)

Flagged. 

From: "Maksim Semenov" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 24 August, 2019 17:13:38 
Subject: 22224420 - Billie Eilish - 27/08/2019 - Megasport Arena, Moscow, RU - Broker RU - Unable to close the case 

Hi Rosette! 

With reference to above TID please close case for me. 

There was request for DP changing from e-ticket to paper ticket and after I updated buyers DA we provided her e-ticket and buyer already downloaded them. 

I'm unable to close case because - Cannot close WorkItem 17290721 as it has the following active alerts: ETicket Transaction To Paper Request" 

Regards 
Maks!