Subject: 22881892 - Rammstein - 22/08/2019 - Ernst Happel Stadium, Vienna, AT - Broker CZ - Can we refund the B
From: Maksim Semenov <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 24 Aug 2019 02:25:32 -0700 (MST)

Hi Rosette! 

With reference to above TID please ask relevant department which refund can we provide to the B. 

Buyer informed that they couldn't access the event because security asked them provide ID of the original's buyer because tix were not personalized and we provided buyer's details to the seller. 

Buyer attended only half of concert because security noted that this is an exception, because B specially flew to the concert from Moscow and they given an entrance bracelets to attend the event. 

I tried call the B to know full scenario but B is not responding. 

Regards 
Maks!