Subject: TID: 22893481 - Backstreet Boys - 15/09/2019 - Prudential Center, Newark, US,-Power seller- Buyer chasing for the refund
From: Rosette Modiri <[email-masked]>
Date: Thu, 22 Aug 2019 07:58:00 -0700 (MST)

From: "Matondo Blessing" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 22 August, 2019 19:00:08 
Subject: TID:22893481,-Event Backstreet Boys ,-Date : 15/09/2019,-Venue : Prudential Center, Newark, US,-Power seller- Buyer chasing for the refund 

Hi Rosette, 

With reference TID: 22893481. 

In this case the buyer contacted us to claim for the refund they refused to have paper tickets which are available for now as the DP has been changed. 
The previous seller did not fulfil the order and the case has been moved to Sub team for the replacement tickets, but buyer refused any offer still asking for the refund. 

Can you please check the case for more resolutions? 

Kindly Regards, 
Blessing