Subject: RE: TID: 22822897 - Spartak Moscow vs CSKA Moscow - Spartak Stadium - Otkritie Arena, Moscow, RU - Broker RU - Concession tickets to be checked
From: Brian Sexton <[email-masked]>
To: Breda Cremins <[email-masked]>
Cc: Tommaso Nisi <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Thu, 22 Aug 2019 14:16:51 +0000

Hi Breda,

Please see attached the requested e-tickets.

Kind regards,
Brian

From: India Inbox
Sent: Thursday 22 August 2019 15:15
To: Brian Sexton <[email-masked]>
Cc: Tommaso Nisi <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: Re: TID: 22822897 - Spartak Moscow vs CSKA Moscow - Spartak Stadium - Otkritie Arena, Moscow, RU - Broker RU - Concession tickets to be checked

@Brian Sexton<mailto:[email-masked]>

Hi Brian

Can you please attached the e tickets here so agent can fully investigate and see if these had child on the tickets

Kind regards,

Breda

________________________________
From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 22, 2019 12:18:06 PM
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Tommaso Nisi <[email-masked]<mailto:[email-masked]>>
Subject: TID: 22822897 - Spartak Moscow vs CSKA Moscow - Spartak Stadium - Otkritie Arena, Moscow, RU - Broker RU - Concession tickets to be checked

Hi There,

Hi There,

With reference to TID 22822897, the buyer reported RAG after the event and stating that tickets received were for children. There is no any information about concession ticket - child in the listing note and our Russian agent checked the tickets but he's unable to investigate properly as the ticket details are not fully visible.

Could you please inform seller support to request the Broker RU to provide us with the original PDF for further investigation if you deem it's necessary.

Kind Regards,
Rosette
________________________________
From: "Tommaso Nisi" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 August, 2019 00:56:09
Subject: 22822897 -  Spartak Moscow vs CSKA Moscow - Spartak Stadium - Otkritie Arena, Moscow, RU - Broker RU - Concession tickets to be checked

Hi Rose,

with reference to TID 22822897, buyer said to have received tickets for children and so couldn't attend the event.

There aren't listing note on this case, but I'm not able to determine if tickets are concession tickets as tickets are in Russian.

Can you please assign this case to a Russian agent who could check how these tickets are?

Thank you

Tommaso