Subject: TID: 22822897 - Spartak Moscow vs CSKA Moscow - Spartak Stadium - Otkritie Arena, Moscow, RU - Broker RU - Concession tickets to be checked
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Tommaso Nisi <[email-masked]>
Date: Thu, 22 Aug 2019 05:18:06 -0700 (MST)

Hi There, 

Hi There, 

With reference to TID 22822897, the buyer reported RAG after the event and stating that tickets received were for children. There is no any information about concession ticket - child in the listing note and our Russian agent checked the tickets but he's unable to investigate properly as the ticket details are not fully visible. 

Could you please inform seller support to request the Broker RU to provide us with the original PDF for further investigation if you deem it's necessary. 

Kind Regards, 
Rosette 

From: "Tommaso Nisi" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 21 August, 2019 00:56:09 
Subject: 22822897 - Spartak Moscow vs CSKA Moscow - Spartak Stadium - Otkritie Arena, Moscow, RU - Broker RU - Concession tickets to be checked 

Hi Rose, 

with reference to TID 22822897, buyer said to have received tickets for children and so couldn't attend the event. 

There aren't listing note on this case, but I'm not able to determine if tickets are concession tickets as tickets are in Russian. 

Can you please assign this case to a Russian agent who could check how these tickets are? 

Thank you 

Tommaso