Subject: Other re assign cases
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 21 Aug 2019 09:42:45 -0700 (MST)

Hi Rose, 

Please re assign these cases: 

22902217, Date : 25/08/2019 12:00 - EN AGENT: seller informed he has Mobile QR Code, proof he sent it is a TM tix. I sent him an email explaining what he has to do. Need to check if transferred the tix. 

22864925; Date : 17/08/2019 18:00 - EN AGENT: we have refunded buyer, confirmed by TS. Buyer keeps saying that we charged her 16.00 (dont know which currency). Sent Bank Statement but no mention of this amount. Need to check. 

22803616; Date : 26/08/2019 20:45 (Local) - IT AGENT: buyer informed he has been charged. TS : Cancelled Fraud Pre Confirm. Called him again asking bank statement, he did not reply. 

22581206; Date : 16/07/2019 20:00; - EN AGENT: Seller Payment Error, asked bank statement, he did not reply. 

20379411; Date : 28/10/2019 20:00 - EN AGENT: need to call buyer to inform that she can give tixs to whoever she wants, non nominative. 

Bye my dear! See you on 10th. 

Hugs 
Val Amore