Subject: 22720551, SAMETOVÁ 30, 16/11/2019 19:00, Lucerna - Velky sal, Prague, CZ, Fan Seller CZ, Delivery issue
From: Alessandro Giannattasio <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 21 Aug 2019 07:57:49 -0700 (MST)

Hi Rose, 

in this TID 22720551 the buyer couldn't receive the tix and contacted UPS. Ups told him to call us to reschedule the delivery, 

On the TN the status of the delivery is Delivered to Access point (even if the dp is not Access Point). 

I called UPS but they told me this is under German UPS competence. 

Please reassign this case to a German Agent in order to know if they delivered the tix there and the buyer can go and collect tix when he'll be back or they're at that Access Point to be returned to the sender only. 

Thanks 

Ale