Subject: 22899234 - England vs Australia - 3rd Specsavers Ashes Series Test Match 2019 - Day 3 - 24/08/2019 11:00 - Headingley Cricket Ground, Leeds, GB - fan seller - record success and re assign
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 21 Aug 2019 03:07:59 -0700 (MST)

Hi Rose, 

This seller informed us that he shipped tickets with DHL as he did not know that he was supposed to ship with UPS. He provided proof and tickets are in transit and they will be delivered on 23rd. I have already informed buyer about courier and TN. 

Can you please assign this case to an EN agent and when tickets will be delivered we will need to ask to record success. 

Thanks 
Valentina