Subject: 22890806 - Foo Fighters & The 1975 & Twenty One Pilots - Reading Festival 2019 - 3 Day - 23/08/2019 08:00 - Richfield Avenue, Reading, GB - fan seller - need to ocntact agent
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 20 Aug 2019 07:13:58 -0700 (MST)

Hi Rose, 

THis buyer contacted informing he needs tickets by tomorrow as he purchased early entry. This case was subbed as seller did not fulfil. Here the note of agent Graham.Byrne: CSR - Task created from WorkItem 17287681: Please partial refund the buyer £50 under product error as we cannot provide early access at LMS - FU to call buyer and explain there will be no early entry - if buyer calls please send to me 

Can you please contact this agent in order to look into this. 

Thanks 
Valentina