Subject: Re: 19952407 - The Rolling Stones - 18/08/2019 19:30 - Levi's Stadium, Santa Clara, US - Power Seller Ticket Network - need to check for refund of charges
From: Rosette Modiri <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Tue, 20 Aug 2019 02:53:09 -0700 (MST)

As discussed we cannot refund the buyer here. 

Rosette, 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 19 August, 2019 19:55:57 
Subject: 19952407 - The Rolling Stones - 18/08/2019 19:30 - Levi's Stadium, Santa Clara, US - Power Seller Ticket Network - need to check for refund of charges 

Hi Rose, 

This buyer is asking for refund for 2 of the tickets she purchase. 
She listed and sold in 2 TIDs: 22851119 and 22649336. The last one was subbed because she did not get the email (it was in spam). The other two tickets (we subbed) she got them only 20mins before the event. 

She is angry as she wants Partial Refund. 

Can you please check if we can remove the charge. 

Thanks 
Valentina