Subject: Screenshot_soft phone issues
From: Worchuirin M <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Sankarshan <[email-masked]>, Team Lead <[email-masked]>
Date: Mon, 19 Aug 2019 09:24:14 -0700 (MST)

Hi Brian, 

All the agents in night shift here is unable to login to the Twilio. It is stuck in setting up extension state. Screen shot attached . 

Could you please check and forward to tech? 

Kind Regards, 
M.Worchuirin