Subject: Re: 22769953 - Harry Potter and the Cursed Child - Part One & Part Two - 14/08/2019 14:00 - Palace Theatre, London, GB - Fan Seller - need updates
From: Neha Sagar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 16 Aug 2019 09:48:07 -0700 (MST)

It's Done! 

Regards, 
Neha Sagar 

From: "Rosette Modiri" <[email-masked]> 
To: "Neha Sagar" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]> 
Sent: Friday, 16 August, 2019 14:41:06 
Subject: Re: 22769953 - Harry Potter and the Cursed Child - Part One & Part Two - 14/08/2019 14:00 - Palace Theatre, London, GB - Fan Seller - need updates 

Hi Neha, 

Please follow the normal RAG process here. 

@ Valentina, I've reviewed this case with the relevant team , we can only follow the normal RAG process here, a voucher can not be given by cash. 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 15 August, 2019 18:02:20 
Subject: 22769953 - Harry Potter and the Cursed Child - Part One & Part Two - 14/08/2019 14:00 - Palace Theatre, London, GB - Fan Seller - need updates 

Hi Rose, 

Thi buyer was RAG. Agent faith.balogun informed buyer about full refund and voucher and buyer asked for PR instead of voucher. 

Agent noted that filled google doc for this request. Can you please have more info about this. 

Thanks 
Valentina