Subject: Re: 3688721, Renato Zero, 25/01/2020 21:00, Palaflorio, Bari, IT, Personalised event
From: Rosette Modiri <[email-masked]>
To: Alessandro Giannattasio <[email-masked]>
Date: Fri, 16 Aug 2019 02:43:52 -0700 (MST)

Hi Alessandro, 

Please call the seller as discussed. 

Rosette, 

From: "Alessandro Giannattasio" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 13 August, 2019 14:13:59 
Subject: 3688721, Renato Zero, 25/01/2020 21:00, Palaflorio, Bari, IT, Personalised event 

Hi Rose, 

buyers of this event came to us thru email informing the event personalised. According to the official website the personalisation is allowed 15 days before the event. 
Buyers receive tickets with wrong names and they email in that tix are incorrect, seller ship tickets fulfilling MSBD but orders are substituted for this reason even if it's not seller's fault. 

Can you please inform the relevant team? 

Information on Cancelled Event: Renato Zero, Il folle tour 

Link to the event website: [ http://www.renatozero.com/ | http://www.renatozero.com/ ]