Subject: 22593576 / Steve Miller Band & Marty Stuart / 19/08/2019 19:00 / Salt Lake City, US / Broker US / buyer not able to log in to the account.
From: Anurag Pradhan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Tue, 13 Aug 2019 15:49:11 -0700 (MST)

Hi Rose, 

Please assign this case to a day shift agent. 

Regards, 

Anurag. 

From: "Sumit Gangwar" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Wednesday, 14 August, 2019 02:33:10 
Subject: 22593576 / Steve Miller Band & Marty Stuart / 19/08/2019 19:00 / Salt Lake City, US / Broker US / buyer not able to log in to the account. 

Hi Anurag, 

This is regarding the above mentioned TID, the buyer was not able to login as buyer did not knew the password , the buyer was sent password reset link multiple times ( by password reset ), but the buyer did not receive any of the emails. 

I tried to contact buyer today to follow the process but buyer was non contactable. 

Kindly assign this case to another agent to call buyer and follow password reset once again as I am on off for the next five days. 

Regards 
Sumit