Subject: Softphone Error
From: Mansi Chhabra <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>, Team Lead <[email-masked]>
Date: Tue, 13 Aug 2019 02:03:41 -0700 (MST)

Hi Brian, 

Ekta and Vijeta are facing the error in red. The username of both the agents are : [email-masked] and [email-masked]. 

Please find the attached screenshot. 

Kind Regards, 
Mansi Chhabra