Subject: Re: 22823086 - BoomTown Fair 2019 - 07/08/2019 - Matterley Bowl, Ovington, GB - Broker UK - Buyer blocked for fraud reported RAG
From: Rosette Modiri <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Tommaso Nisi <[email-masked]>
Date: Mon, 12 Aug 2019 04:26:44 -0700 (MST)

Hi Anurag, 

This case has been flagged to you by Nitesh.Kumar on 08/08/2019, the buyer reported RAG however he's blocked, Reason : Blocked – Buyer Fraud. 

Could you please advise if you have received any update regarding this? 

Regards, 
Rosette 

From: "Tommaso Nisi" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 12 August, 2019 15:16:02 
Subject: 22823086 - BoomTown Fair 2019 - 07/08/2019 - Matterley Bowl, Ovington, GB - Broker UK - Buyer blocked for fraud reported RAG 

Hi Rosette, 

with reference to TID 22823086, buyer was blocked as fraud and called to report a RAG. According to system tickets were not downloaded by buyer (downloaded by internal user) and buyer confirmed that tried to show tickets from phone without printing them out. 

This case was already flagged to TL Anurag as buyer was blocked for fraud and was asking for refund after issues at the event. 

Can we please check updates about this and/or which could be the best resolution for this? 

Thank you for your consideration 

Tommaso