Subject: Re: 20413274 - The Phantom of the Opera - 12/08/2019 19:00 - Tel Aviv Performing Arts Center, Tel Aviv, IL - Broker IL - wrong tickets
From: Lena Wegner <[email-masked]>
To: rosette <[email-masked]>
Date: Mon, 12 Aug 2019 02:40:26 -0700 (MST)

Hi Rosette, 

You had flagged this case but there is no reply yet and the event is 6 hours away, please advise how to proceed. 

Thank you. 

Kind regards 
Lena 

From: "rosette" <[email-masked]> 
To: "Lena Wegner" <[email-masked]> 
Sent: Sunday, 11 August, 2019 14:40:36 
Subject: Re: 20413274 - The Phantom of the Opera - 12/08/2019 19:00 - Tel Aviv Performing Arts Center, Tel Aviv, IL - Broker IL - wrong tickets 

Flagged. 

From: "Lena Wegner" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 11 August, 2019 13:52:10 
Subject: 20413274 - The Phantom of the Opera - 12/08/2019 19:00 - Tel Aviv Performing Arts Center, Tel Aviv, IL - Broker IL - wrong tickets 

Hi Rosette, 

With reference to TID: 20413274, the buyer called saying they have purchased gallery but received balcony. E-tickets as well as section mentioned under transaction tab is in Hebrew. According to online translation I can confirm the tickets are wrong but can you please check once again as I am not hundred percent sure. 

Thank you for your consideration. 

Kind Regards 
Lena