Subject: 22477775 - The Rolling Stones - When: 14 day(s), 15 hours ago - Venue : NRG Stadium, Houston, US - Fan Seller - Request to reverse the charge for the middle seller
From: Neha Sagar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 11 Aug 2019 09:37:10 -0700 (MST)

Hi Rosette, 

With reference to TID : 22477775, I request you to reverse the charge for the middle seller as he was charged by fault. 

Buyer purchased the tickets and the TID 20745304 and resold them under TID 22477775. 

Previous agent informed the middle seller that the redirection was marked between the two transaction and he would not have received the tickets. No banner of Active Redirection showed in this case. 

Middle seller actually received the tickets under TID 20745304 by fault and for not uploading under TID 22477775 to the final buyer he has been charged. 

Could you check if we can check the charge as it was an error to charge the middle seller? 

Thanks & Regards, 
Neha Sagar