Subject: Re: 22303439 - Titãs - 09/08/2019 - Credicard Hall (Citibank Hall SP), Sao Paulo, BR - Power seller - The buyer did not accepted the comparable ticket with the voucher wants to be refunded
From: Rosette Modiri <[email-masked]>
To: Mbala Zolana <[email-masked]>
Date: Fri, 9 Aug 2019 08:34:40 -0700 (MST)

Hi Mbala, 

The case has been reassigned to agata.domanska. 

Kind Regards, 
Rosette 

From: "Mbala Zolana" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 9 August, 2019 19:40:55 
Subject: 22303439 - Titãs - 09/08/2019 - Credicard Hall (Citibank Hall SP), Sao Paulo, BR - Power seller - The buyer did not accepted the comparable ticket with the voucher wants to be refunded 

Hi rose 

With reference TID 22303439 The seller did not fulfil the sale and the buyer has been asked if accept the comparable ticket a s the tickets being offered are a downgrade compared to the original order, we offered a voucher for the amount of 100 BRL to buyer but buyer did not accepted the offer and asked to be refunded 

Can you please contact the sub team for this 

Kind Regard 

Mbala.Zolana