Subject: Re: 3206969 - Florence + The Machine & Dizzee Rascal - Boardmasters 2019 - 5 Day - 07/08/2019 - 08:00 (Local) - Newquay - GB
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, On-call Data Management <[email-masked]>
Cc: Mbala Zolana <[email-masked]>
Date: Fri, 9 Aug 2019 12:30:26 +0000

@On-call Data Management<mailto:[email-masked]>

Same event still, with an update !

EID: 3206969

Event seems to have been cancelled and the official website is mentioning the refund process !

Can we please update on our system ?

Links:
https://www.boardmasters.com/boardmasters-2019-has-been-cancelled

https://www.bbc.com/news/uk-england-cornwall-49259812

In the meantime, @Rosette Modiri<mailto:[email-masked]>, @Mbala Zolana<mailto:[email-masked]> please when flagging something to EDM, make sure to have official links and more than 1.

Thanks,
Claire

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 09 August 2019 08:36
To: India Inbox <[email-masked]>
Cc: Mbala Zolana <[email-masked]>
Subject: EID: 3206969 - Florence + The Machine & Dizzee Rascal - Boardmasters 2019 - 5 Day - 07/08/2019 - 08:00 (Local) - Newquay - GB

Hi There,

With reference to the above EID, the buyer has reported that event is cancelled however on our website the event is marked as postponed. The agent has investigated online and confirmed that the event is cancelled.

Could you please request EDM to investigate on this information and mark the event as cancelled.

Link to the event website: http://www.viagogo.com/ww/E-3206969<https://protect-eu.mimecast.com/s/9INhC2xAyckzY6ztnAko1?domain=viagogo.com>

Link to a website confirming the cancellation / postponement  / venue changes: https://www.theguardian.com/music/2019/aug/07/cornwalls-boardmasters-festival-cancelled-due-to-weather-warnings<https://protect-eu.mimecast.com/s/z4rdC3Q0zsmzkxzHqsM1j?domain=theguardian.com>

Kind Regards,
Rosette
________________________________
From: "Rosette Modiri" <[email-masked]>
To: "India Inbox" <[email-masked]>
Cc: "Mbala Zolana" <[email-masked]>
Sent: Wednesday, 7 August, 2019 15:37:15
Subject: EID: 3206969 - Florence + The Machine & Dizzee Rascal - Boardmasters 2019 - 5 Day - 07/08/2019 - 08:00 (Local) - Newquay - GB

Hi There,

With reference to the above EID, the buyer has reported that event is cancelled however on our website the event is marked as postponed. The agent has investigated online and confirmed that the event is cancelled.

Could you please request EDM to investigate on this information and mark the event as cancelled.

Kind Regards,
Rosette
________________________________
From: "Mbala Zolana" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Wednesday, 7 August, 2019 14:23:48
Subject: 3206969 - Florence + The Machine & Dizzee Rascal - Boardmasters 2019 - 5 Day - 07/08/2019 - 08:00 (Local) - Newquay/GB -

Hi Rose,

Information on Cancelled Event: the buyer of TID 22769039 contacted chasing refund. The event is marked as postponed in our website however, the event organizers have confirmed the cancellation of the same due to bad weather.

Link to the event website:http://www.viagogo.com/ww/E-3206969<https://protect-eu.mimecast.com/s/9INhC2xAyckzY6ztnAko1?domain=viagogo.com>

Link to a website confirming the cancellation / postponement  / venue changes: https://www.theguardian.com/music/2019/aug/07/cornwalls-boardmasters-festival-cancelled-due-to-weather-warnings<https://protect-eu.mimecast.com/s/z4rdC3Q0zsmzkxzHqsM1j?domain=theguardian.com>
Can you please forward this to EDM Team

Regards,

Mbala .Zolana