Subject: 18910816 - Pink - 07/08/2019 - CASA Arena Horsens, Horsens, DK - Broker DK - Partial refund for buyer
From: Maksim Semenov <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 9 Aug 2019 01:23:26 -0700 (MST)

Hi Rosette! 

With reference to above TID please check case 

Buyer purchased tickets for section 23 and received tickets for section 23 row 6 

When they come to the event they gain entry but there was no row 6 in section 23 and they were forced to stay outside the stands without any seated and standing places. 

Can we please check if we can provide any refund for this buyer? 

Regards 
Maks!