Subject: Cases to reassign
From: Edivaldo Manuel Augusto Pereira <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 8 Aug 2019 09:48:46 -0700 (MST)

Hi Rose, 

Please find below all the case i have on my FU to reassign to another agents as today is my last working day. 
22370887 : The buyer reported an issue downloading the tickets. 
-I tried to contact the buyer with no success and emailed asking for proof and set up a FU to wait for it. 
-EN Case 
22032986 : DP is set as TMM however the Seller uploaded QR codes in place of the proof. 
-The buyer is unable to download the tickets 
-EN case that was flagged 
22501515 : Seller requested change of DP from Etix to Ptix 
-Waiting for buyer's DA 
-EN case 
22827537 : EN case that was flagged to reassign to the agent who was FU the case 

Regards, 
Edivaldo