Subject: Re: 470529047 - BoomTown Fair 2019 - 07/08/2019 - Matterley Bowl Ovington GB - Fan seller - The buyer is chasing for the ticket
From: Rosette Modiri <[email-masked]>
To: Mbala Zolana <[email-masked]>
Date: Thu, 8 Aug 2019 06:34:26 -0700 (MST)

Hi Mbala, 

CLAIRE is investigating on this case, the event is also personalised but the seller failed to personalise the ticket. 

Kind Regards, 
Rosette 

From: "Mbala Zolana" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 8 August, 2019 18:14:16 
Subject: 470529047 - BoomTown Fair 2019 - 07/08/2019 - Matterley Bowl Ovington GB - Fan seller - The buyer is chasing for the ticket 

Hi rose 

With the reference to the TID 22826425 can you please check if we can move case out from pending sub. 

Event is a festival that last from 7th to 11th of august. Buyer purchased the ticket today 8th of august and the seller uploaded the ticket today itself from our system the must ship by date was yesterday 07/08/2019 and was moved to pending sub. no note no workitem from any agent or team . 

can please check case with if we can move case out from pending sub or is a system error? 

Kind Regard 

Mbala.Zolana