Subject: Re: 22590873 - The Rolling Stones - 05/08/2019 19:30 - MetLife Stadium, East Rutherford, US - Ticket Network - urgent updates for buyer
From: India Inbox <[email-masked]>
To: CS.NewYork <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Stephen Blake <[email-masked]>
Date: Mon, 5 Aug 2019 16:01:47 +0000

Hi @CS.NewYork<mailto:[email-masked]>,

  *   7 hours away
  *   [email-masked]
  *   Proof of transfer not uploaded yet

Buyer has not received an email to accept the tickets.

Would it be possible to ask the seller to fulfill here?

Kind regards.
Ingrid

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Monday, August 5, 2019 3:50 PM
To: India Inbox <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Subject: TID: 22590873 - The Rolling Stones - 05/08/2019 19:30 - MetLife Stadium, East Rutherford, US - Ticket Network - urgent updates for buyer

Hi There,

With reference to above TID, the buyer is chasing tickets as the event is in few hours. The delivery plan has been changed from e-ticket to TMMT and it's been 3 days since the seller promised to transfer tickets to buyer's TM account but there's no update yet and the buyer needs to travel for 2 hours to the event.

Could you please contact CSNY to check with Ticket Network if they can transfer tickets now to buyer.

Event is in 8 hours away.

Kind Regards,
Rosette
________________________________
From: "Valentina Bonente" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 5 August, 2019 20:49:16
Subject: 22590873 - The Rolling Stones - 05/08/2019 19:30 - MetLife Stadium, East Rutherford, US - Ticket Network - urgent updates for buyer

Hi Rose,

This buyer is chasing tickets as first DP was e tickets, then event organisers changed in TicketMaster. Agents already informed buyer we are working on it and already flagged to TL Felipe. Buyer are worried as they have to travel for 2 hours, and they will have access to a laptop only for 3 more hours.

Can you please forward this to the relevant department in order to get more information.

Thanks
Valentina