Subject: TID: 22590873 - The Rolling Stones - 05/08/2019 19:30 - MetLife Stadium, East Rutherford, US - Ticket Network - urgent updates for buyer
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Mon, 5 Aug 2019 08:50:23 -0700 (MST)

Hi There, 

With reference to above TID, the buyer is chasing tickets as the event is in few hours. The delivery plan has been changed from e-ticket to TMMT and it's been 3 days since the seller promised to transfer tickets to buyer's TM account but there's no update yet and the buyer needs to travel for 2 hours to the event. 

Could you please contact CSNY to check with Ticket Network if they can transfer tickets now to buyer. 

Event is in 8 hours away. 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 5 August, 2019 20:49:16 
Subject: 22590873 - The Rolling Stones - 05/08/2019 19:30 - MetLife Stadium, East Rutherford, US - Ticket Network - urgent updates for buyer 

Hi Rose, 

This buyer is chasing tickets as first DP was e tickets, then event organisers changed in TicketMaster. Agents already informed buyer we are working on it and already flagged to TL Felipe. Buyer are worried as they have to travel for 2 hours, and they will have access to a laptop only for 3 more hours. 

Can you please forward this to the relevant department in order to get more information. 

Thanks 
Valentina