Subject: Re: TID: 22793896 - SMTOWN LIVE 2019 - 04/08/2019 - Tokyo Dome, Tokyo, JP - Fan Seller - Assign this case
From: Worchuirin M <[email-masked]>
To: Malobika Purkayastha <[email-masked]>
Cc: Maksim Semenov <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Sat, 3 Aug 2019 10:26:34 -0700 (MST)

Hi Malobika, 

Please take ownership of this case. 

Kind Regards, 
M.Worchuirin 

From: "Rosette Modiri" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Maksim Semenov" <[email-masked]> 
Sent: Saturday, 3 August, 2019 22:29:34 
Subject: TID: 22793896 - SMTOWN LIVE 2019 - 04/08/2019 - Tokyo Dome, Tokyo, JP - Fan Seller - Assign this case 

Hi Mike, 

Can you please assign this case to any of your agents, the buyer needs to create a ticket-board account then the seller will be able to transfer tickets, tickets for this event are Live QR codes. 

The buyer has received the instructions on how to create the ticket-board account and the seller is now waiting for the buyer's details to transfer tickets. 

Event is in 12 hours away. 

Regards, 
Rosette 

From: "Maksim Semenov" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 3 August, 2019 22:14:59 
Subject: 22793896 - SMTOWN LIVE 2019 - 04/08/2019 - Tokyo Dome, Tokyo, JP - Fan Seller - Assign this case 

Hi Rosette! 

Buyer need to create a Ticket Board account. We already provided him information with all steps How to create this acc and waiting for buyers respond. 

Buyer must provide us the account details full name and email per person so they can be sent to the seller. 

Event is 12 hours away 

Seller is waiting for buyers details 

Please assign this case to night shift agent. 

Regards 
Maks!