Subject: TID : 22282652 - Barbra Streisand - 03/08/2019 - Madison Square Garden, New York, US - Power Seller Ticket Network - Issue : how do i download my etickets ?
From: Rosette Modiri <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>, Kokora Laurel <[email-masked]>
Date: Sat, 3 Aug 2019 08:47:29 -0700 (MST)

Hi Anurag, 

Could you please assign this case any of your agents , the event is in 8 hours away and the buyer claimed they've still not received tickets on their TM account. The agent has advised the buyer to provide the proof of TM account. 

Kind Regards, 
Rosette 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 3 August, 2019 21:06:31 
Subject: Fwd: TID : 22282652 - Barbra Streisand - 03/08/2019 - Madison Square Garden, New York, US - Power Seller Ticket Network - Issue : how do i download my etickets ? 

Hi Rosette, 

In reference to TID: 22282652 buyer did not receive message to accept the ticket from ticket master, i tried to contact did not answer emailed with the link advised proof of ticketmaster. As event is in 9 hours and my shift is ending in one hour. Can you please assign the case to one of night shift agent to following the case. 

kind regards 
Butila