Subject: Fwd: 22111557 - Mumford And Sons & Portugal The Man - 03/08/2019 19:30 - Banc of California Stadium, Los Angeles, US - Ticket Network - buyer is chasing tickets.
From: Rosette Modiri <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Sat, 3 Aug 2019 08:41:45 -0700 (MST)

Hi Anurag, 

This case has been flagged to you. 

Please advise if you have received an update regarding this. 

Kind Regards, 
Rosette 

From: "India Inbox" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]> 
Sent: Saturday, 3 August, 2019 21:03:24 
Subject: Re: 22111557 - Mumford And Sons & Portugal The Man - 03/08/2019 19:30 - Banc of California Stadium, Los Angeles, US - Ticket Network - buyer is chasing tickets. 

Hi 

this was already escalated seller has been asked to re transfer tickets 

Kind regards, 

Sinqobile 

From: Rosette Modiri <[email-masked]> 
Sent: Saturday, August 3, 2019 3:12 PM 
To: India Inbox <[email-masked]> 
Cc: Valentina Bonente <[email-masked]> 
Subject: TID: 22111557 - Mumford And Sons & Portugal The Man - 03/08/2019 19:30 - Banc of California Stadium, Los Angeles, US - Ticket Network - buyer is chasing tickets. 
Hi There, 

With reference to the above TID, the buyer reported that they have still not received tickets on their TM account and provided the proof as well. 

Could you please contact CSNY to check with Ticket Network if they can re-transfer tickets to this buyer. 

Event is in 11 hours away. 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 3 August, 2019 20:09:25 
Subject: TID: 22111557 - Mumford And Sons & Portugal The Man - 03/08/2019 19:30 - Banc of California Stadium, Los Angeles, US - Ticket Network - buyer is chasing tickets. 

Hi Rose, 

I have received the FU of agent gagan.gupta in which buyer is stating she did not receive any email from TicketMaster, and she is informing that she cannot see any tickets on her account. Agent flagged to TL Anurag. 

I checked the View ETicket, there is nothing. 

Can you please check if we have any update. 

THanks 
Valentina