Subject: EID: 3353019, Jovanotti, 27/07/2019 16:00, Spiaggia Fronte Isola, Albenga, IT, New date available
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Alessandro Giannattasio <[email-masked]>
Date: Sat, 3 Aug 2019 08:39:51 -0700 (MST)

Hi There, 

With reference to the above EID, the particular event was cancelled and the buyers have been informed to return tickets by 29.07.2019 however this particular buyer has not returned the ticket yet. 

Actually the seller has informed that a new date for this event has been announced, the new event will be on 21/09/2019 and the old tickets will be valid for this new date. 

Could you please contact EDM to investigate on this information and advise if they can mark the event as rescheduled where buyers have not returned tickets yet. 

Link to the event website : No link available 

Link to a website confirming the cancellation / postponement / venue changes: [ https://www.ticketone.it/jovanotti-biglietti.html?affiliate=ITT&doc=artistPages/tickets&fun=artist&action=tickets&kuid=457489 | https://www.ticketone.it/jovanotti-biglietti.html?affiliate=ITT&doc=artistPages/tickets&fun=artist&action=tickets&kuid=457489 ] 

Kind Regards, 
Rosette 

From: "Alessandro Giannattasio" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 3 August, 2019 16:58:41 
Subject: 3353019, Jovanotti, 27/07/2019 16:00, Spiaggia Fronte Isola, Albenga, IT, New date available 

Hi Rose, 

The seller of this case 22122214 came to us thru email informing there is a new date for the event previously cancelled. 

However, I have searched and I found that tickets for the cancelled date in Albenga will be valid for the new date 21st of September 2019. 

For this sellers who didn't receive tix back should be paid. 

Can you please inform the relevant team? 

Link to the event website : No link available 

Link to a website confirming the cancellation / postponement / venue changes: [ https://www.ticketone.it/jovanotti-biglietti.html?affiliate=ITT&doc=artistPages/tickets&fun=artist&action=tickets&kuid=457489 | https://www.ticketone.it/jovanotti-biglietti.html?affiliate=ITT&doc=artistPages/tickets&fun=artist&action=tickets&kuid=457489 ] 

Thanks 

Alessandro