Subject: Re: TID : 22282652 - Barbra Streisand - 03/08/2019 - Madison Square Garden, New York, US - Power Seller Ticket Network - Issue : how do i download my etickets ?
From: Rosette Modiri <[email-masked]>
To: Butila Sasi Yannick <[email-masked]>
Cc: Kokora Laurel <[email-masked]>
Date: Sat, 3 Aug 2019 08:13:54 -0700 (MST)

Hi Yan, 

Can you please take ownership of this case. 

Regards, 
Rosette 

From: "Kokora Laurel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 3 August, 2019 19:54:25 
Subject: TID : 22282652 - Barbra Streisand - 03/08/2019 - Madison Square Garden, New York, US - Power Seller Ticket Network - Issue : how do i download my etickets ? 

Hi Rosette, 

In reference to TID: 22282652 

the buyer said he is not able to download the ticket sent via tickets master 
i have called the buyer but he did not reply . 
can you please assigned another agent to take over the case as the event will be in 10 hours 
and my shift will end in 10 minutes i will not able to assit the customer. 

Thank you for consideration 

kind regards 
KOKORA