Subject: TID: 22782151 - Tampa Bay Buccaneers at Los Angeles Rams - 29/09/2019 13:05 (Local) - LA Memorial Coliseum, Los Angeles, US - Broker US - BR cancellation
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Sat, 3 Aug 2019 01:52:56 -0700 (MST)

Hi There, 

With reference to the above TID, the buyer has requested for cancellation as per BR right and he meets the cancellation criteria. The agent escalated the case to payment to refund the buyer and seller is a Broker US who has not transferred tickets yet. 

Could you please inform CSNY that the buyer has requested for refund and he's eligible as per BR right. 

Kind Regards, 
Rosette 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 2 August, 2019 21:52:34 
Subject: 22782151 - Tampa Bay Buccaneers at Los Angeles Rams - 29/09/2019 13:05 (Local) - LA Memorial Coliseum, Los Angeles, US - Broker US - BR cancellation 

Hi Rose, 

The buyer of TID 22782151 requested to cancel the order as per BR right to cancel within 7 days. 
According to wiki we should not contact the Broker and the case should be flagged to TL. 
Can you please forward this to the concerned department 

Regards, 
Edivaldo