Subject: Re: TID: 22786997 - SMTOWN LIVE 2019 - 03/08/2019 16:00 - Tokyo Dome, Tokyo, JP - Fan Seller - Buyer needs to create LIVE QR account
From: India Inbox <[email-masked]>
To: Meghan Flanagan <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Fri, 2 Aug 2019 12:31:16 +0000

Hi @Meghan Flanagan<mailto:[email-masked]>,

Is there a Japanese speaker available in any other location?

Kind regards.

Ingrid

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Friday, August 2, 2019 12:16 PM
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: TID: 22786997 - SMTOWN LIVE 2019 - 03/08/2019 16:00 - Tokyo Dome, Tokyo, JP - Fan Seller - Buyer needs to create LIVE QR account

Hi There,

With reference to the above TID, the tickets will be live QR codes and the seller has informed that he's ready to transfer the ticket but the buyer needs to download the App ( live QR) through the link in order to access the LIVE QR codes. Actually the buyer is chasing their tickets and the agent tried to call the buyer however she can only speak Japanese.

Could you please assign this case to any Japanese speaker in order to instruct the buyer how to download the App (LIVE QR).

Kind Regards,
Rosette
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Friday, 2 August, 2019 17:10:28
Subject: 22786997 - SMTOWN LIVE 2019 - 03/08/2019 16:00 - Tokyo Dome, Tokyo, JP  - Fan Seller - Buyer needs to create LIVE QR account

Hi Rosette,

with reference to TID22786997, Buyer needs to create LIVE QR account.

Event is 20hrs away. Seller is ready to transfer e-tixs to Buyer, MSBD passed.

Called the Buyer but he does not speak English and is chasing the tickets.

Can you please assign case to Japanese Agent to contact Buyer?

thanks,

Kind regards

Daniele