Subject: TID: 20939562 - Event Elton John - 30/05/2019 - Arena di Verona, Verona, IT- Fan Seller - contact returns
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: "Kalimasi Akonga, Marvin" <[email-masked]>
Date: Tue, 30 Jul 2019 05:17:13 -0700 (MST)

Hi There, 

With reference to TID: 20939562, the particular event has been cancelled and the buyer had returned tickets to us on time and provided the proof as well. The case was escalated to payment however payment team is asking to check with returns whether they have received the tickets or not in order to refund the buyer. 

Could you please check with returns team if they had received the tickets of this order. 

Kind Regards, 
Rosette 

From: "Kalimasi Akonga, Marvin" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 30 July, 2019 14:35:21 
Subject: TID: 20939562 - Event Elton John - 30/05/2019 - Arena di Verona, Verona, IT- Fan Seller - contact returns 

Hi Rosette 

With TID 20939562 the buyer provided us the shipping proof with tracking number as the event got cancelled. The case was escalated to payments for refund but payment is asking to check with returns if they have received these tickets. 

Could you please check with returns if they received tickets or not. 

Regards, 
Marvin