Subject: Re: 22512600 - Thievery Corporation - 05/07/2019 19:00 (Local) - indigo at The O2, London, GB - Broker UK - Unable to wrap up
From: Edivaldo Manuel Augusto Pereira <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 28 Jul 2019 09:20:24 -0700 (MST)

Hi Rose, 

This case was on FU on 17/07/2019 and was flagged because i was unable to close it. 
The other agent's FU is overdue and the case came back to me. 

Can you please re-flag this case it has been 11 days since it was first flagged 

Regards, 
Edivaldo 

From: "Rosette Modiri" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Wednesday, 17 July, 2019 12:34:29 
Subject: Re: 22512600 - Thievery Corporation - 05/07/2019 19:00 (Local) - indigo at The O2, London, GB - Broker UK - Unable to wrap up 

Flagged. 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 14 July, 2019 22:05:25 
Subject: 22512600 - Thievery Corporation - 05/07/2019 19:00 (Local) - indigo at The O2, London, GB - Broker UK - Unable to wrap up 

Hi Rose, 

This case has been solved and the buyer was refunded as the Seller could not fulfil and we could not locate alternative tickets but we are still unable to close it (Screenshot attached). 

Could you please forward this case in order to close it. 

Regards, 
Edivaldo