Subject: Soft Phones
From: Rosette Modiri <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: viraat <[email-masked]>
Date: Sat, 27 Jul 2019 12:06:55 -0700 (MST)

Hi Sankarshan, 

I would like to inform you that the soft phone worked perfectly fine for FR and DE agents today and they received a lot of calls. 

For EN and IT agents, they didn't receive any call on the soft phone. 

Adrian was the only one who received call on the soft phone in ES team. 

Thanks for your consideration. 

Kind Regards, 
Rosette