Subject: Incorrect Language Change (TID: 22684341)
From: Kritika Mirchandani <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>, Virat <[email-masked]>
Date: Sat, 27 Jul 2019 03:49:06 -0700 (MST)

Hi Rose, 

Can you please review this case with Giada: TID: 22684341. 

Buyer emailed in English claiming that the Courier company is asking her to pay 300 Euros as shipping fee at the time of delivery. He provided proof of the message which was in Romanian. Agent changed the language of this case to Romanian and returned this case back to the queue but she should have actioned it. Also, we dont support Romanian language. 

Please provide feedback to the agent and advise everyone about the Supported Languages. 

Thank you for your cooperation. 

Kind Regards 
Kritika Mirchandani